Lead nurturing is the process of building relationships with potential customers who have expressed an interest in a company's products or services, but are not yet ready to make a purchase. Lead nurturing helps to keep potential customers engaged with a company's brand and move them further down the sales funnel.
If we keep in mind that it takes on average 6-8 touches to convert a lead to a customer, it is already clear how critical lead nurturing is. We can list some of the reasons why it is important as follows,
There are several ways that companies can nurture leads, including:
Providing valuable content: Sharing educational resources and valuable information with potential customers can help build trust and establish a company as a thought leader in its industry.
Personalizing communications: Personalizing communications with potential customers based on their specific interests and needs can help build a deeper connection and make them feel valued.
Segmenting leads: Segmenting leads based on characteristics such as industry, company size, or location can help tailor communications and make them more relevant and effective. Let us not forget that people would like a human touch in the end.
Utilizing automation: Automating certain lead nurturing tasks, such as sending targeted emails or providing personalized recommendations, can help ensure that potential customers are receiving timely and relevant communications.
Timely communication: It goes without saying that reaching out to the leads in the first 5-30 minutes will increase the chances of conversion than the ones contacted later on, more than 20%, to be precise.
Overall, lead nurturing is an important part of the lead generation process because it helps to build relationships and trust with potential customers, increasing the likelihood that they will become actual sales leads and eventually make a purchase.
NMQ Digital can help with lead nurturing by developing a lead nurturing strategy and creating targeted content that will be of value to potential customers. NMQ can also assist with the execution of lead nurturing campaigns, including the development of email drip campaigns, social media content, and personalized communications. By implementing an effective lead nurturing strategy, businesses can convert more of their leads into customers and drive growth.