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Digital inclusion for all

Web accessibility has never been more important. So much of the modern world revolves around the web, but it’s rarely accessible to the one billion people living with a disability, globally. Creating accessible websites unlocks access to this underserved segment while taking advantage of proven methods to improve your customer experience, optimize SEO and maximize conversions

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Compliance Risk 

In the US, web accessibility regulation falls under the Americans with Disabilities Act (ADA). In the EU, companies must prepare for the European Accessibility Act (EAA), which is set to come into force in July 2025

Increased Legal Exposure

With the global surge of consumers shopping online – including people worldwide with disabilities – it’s no surprise that e-commerce businesses are at higher risk for legal action.

Higher Bounce Rates

71% of disabled people will leave a website immediately if not accessible. 

Expand your reach and avoid legal risk

Risk reduction

Ignoring web accessibility comes with significant legal risks. Lawsuits in the US increase by 15% every year and the EU calls for member states to enforce penalties for noncompliance in a way that is “effective, proportionate, and dissuasive.

Market opportunity

15% of the world’s population live with disabilities. And aged populations (60+) constitute the fastest-growing demographic in developed countries, with their number set to increase to 427 million by 2050. These groups have a combined annual spending power of over $1.2 trillion.

Improved user experience

Improving web accessibility to help create a better experience for all users will also help improve SEO. This SEO increase happens because accessible design techniques correspond with those that support technical and on-page SEO.

Crownpeak Accessibility and Digital Quality

The all-inclusive solution

Crownpeak’s 360° Digital Accessibility and Quality solution and services lets you do it all, from protecting your brand against legal action to delivering high-quality content that boosts your bottom line in an all-in-one suite of products and services that fits your digital accessibility and quality goals. Piecemeal approaches to web accessibility compliance, including ADA, Section 508, and the European Accessibility Act (EAA), can expose your organization. Plug-ins aren’t fully compliant, and manual audits only provide a one-time fix.


Site Monitoring

  • Automated scans for HTML and JavaScript websites
  • Ongoing identification of underlying issues
  • Discover issues in both pre- and post-publication environments
  • Also checks for issues with SEO, brand, usability, and custom requirements

User Dashboards

  • Prioritized roadmap to resolve issues
  • Easily manage multi-site, multi-language web presence
  • Streamlines work for distributed teams
  • Detailed reporting and analytics to demonstrate progress and defend against legal threats

Manual Testing & Remediation

  • Human-powered audits - critical to identify issues that are undetectable by automated tests
  • Code-level remediation of errors by accessibility experts
  • Conformance documentation: Accessibility Statements, Roadmaps, Vendor Products, Accessibility Templates (VPATs)
  • Training & education

As a company, our aim is to be accessible to all users. DQM has been incredibly useful in helping us improve the inclusivity of our web presence - we can be confident we’re surfacing any potential WCAG accessibility issues and addressing them right away.

DQM makes accessibility compliance achievable, sustainable and fast and supports us in our journey of continuous improvement.

Marketing Web Developer working at a Software and Recruiting company
Senior Customer Marketing Manager, working a Financial Institution

Embrace inclusivity and create lasting connections

Crownpeak and NMQ Digital have years of experience helping companies address accessibility across their digital presence. As a result, we have a unique perspective on the operational and strategic challenges organizations face.

  • Save time with an automated scanning and monitoring platform.

  • Easily manage multi-site compliance and streamline work across distributed teams.

  • Solve larger issues with expert consulting and manual testing.